Privacy Policy
Effective Date: 06/01/2025
This Privacy Policy describes how Backdraft Innovations (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from backdraftinnovations.com (“Website”).
1. Information We Collect
- Personal Information: Name, email, billing and shipping addresses, phone number, and payment details.
- Order Information: Products purchased, order history, and preferences.
- Device Information: IP address, browser type, time zone, and cookies for tracking site activity.
2. How We Use Your Information
We use the information to:
- Fulfill and ship orders
- Communicate with you (e.g., order confirmations, updates, support)
- Improve our website and customer experience
- Comply with legal and tax obligations
- Prevent fraud and ensure website security
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers (e.g., payment processors, shipping partners)
- Compliance with legal obligations (e.g., court orders, law enforcement)
4. Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences
- Track website performance and analytics
- Enable secure login and checkout experiences
You can disable cookies via your browser settings, but this may affect website functionality.
5. Data Retention
We retain your personal information only as long as necessary to provide our services and as required by law (e.g., tax reporting).
6. Your Rights
If you are a resident of certain jurisdictions (like the EU or California), you may have the right to access, correct, or delete your personal information. To make such a request, contact us at support@backdraftinnovations.com.
7. Security
We implement industry-standard security measures to protect your information, including SSL encryption and secure payment gateways. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date”.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: support@backdraftinnovations.com
- Address: Backdraft Innovations LLC PO Box 181 Urbana IL 61803
- Phone: +1 (920) 522-2157